We are GuestButler

Hotels, holiday parks, and campings are under pressure. Rising costs, under staffed, and higher guest expectations mean operators spend more time solving problems than creating experiences.

GuestButler was built to change that.

Our system automates repetitive guest questions, personalizing every message, and upselling extra services right inside WhatsApp. The result: happier guests, fewer phone calls, and more time for what truly matters on-site.

Our founders know the daily chaos firsthand. Matthijs grew up in his parents’ hotel and later built Hotelkamerveiling.nl. Ritchie worked in several 5-star hotels, managing guest experiences from the front desk up.

We’re on a mission to elevate human hospitality through intelligent automation freeing hosts from repetitive work so they can deliver genuine, personalized guest experiences.

Curious to see how it works in practice?

Book a Demo
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The Team

Matthijs Stekelenburg
Co-founder
Ritchie Doove
Co-founder
Femke de Kruif
Marketing lead
Rob van der Burgt
Full Stack Developer
Bart van der Hoek
AI engineer
Maarten Baijs
Cloud Architect
Wessel Grift
Design
Thaddeus Ammerdorffer
Sales

Werken bij GuestButler

Bij GuestButler bouwen we aan de toekomst van gastvrijheid – met AI als slimme butler in de broekzak van elke vakantiegast. We werken met een klein, ambitieus team aan slimme oplossingen voor vakantieparken en campings. Onze butler George helpt dagelijks duizenden gasten via WhatsApp met hun vragen, reserveringen en tips voor een onvergetelijk verblijf.

Ben jij klaar om impact te maken in een snelgroeiende startup? En wil je werken op het snijvlak van tech, reizen en gastbeleving? Sluit je aan bij ons team. We zoeken gedreven mensen die houden van pionieren, slimme tools bouwen en service net zo belangrijk vinden als wij. Op dit moment staan er geen vacatures open, maar je bent van harte welkom om een open sollicitatie te sturen naar matthijs@guestbutler.ai.

Met trots onderdeel van Achmea

GuestButler is ontstaan vanuit de Achmea Innovation Hub, een afdeling binnen Achmea die zich richt op innovaties die bijdragen aan een betere maatschappij. Met GuestButler willen we hieraan een waardevolle bijdrage leveren.

Let's chat

Hey, we’re Matthijs & Ritch – the guys who built GuestButler. No question is too silly. Just drop us a message or give us a call. Or book a quick demo if you want to see it all in action :)

FAQs

Can’t find your question? Feel free to contact us anytime.

Matthijs
Co-founder
020 - 308 6398
Do our guests actually use WhatsApp?

89% of European travelers do. It's already in their pocket. No download needed.

Will it sound robotic?

Nope. Every message is warm, personal, and sounds like you wrote it. You can actually choose the tone of voice and our AI learns from your answers.

What if it gives wrong info?

 GuestButler only shares what you teach it. You control the knowledge base completely.

Is setup complicated?

We’ve made it as easy as possible and we will guide you where needed. No technical knowledge required.

We're small. Is GuestButler an overkill?

While higher volumes translate into more time and money saved, sole operators benefit most because they already wear several hats.

What if we want to cancel?

ancel anytime. Month-to-month billing.

Is our data safe?

Yes. GDPR compliant, EU-hosted, encrypted. Your data never leaves Europe.

How is GuestButler different from a regular chatbot?

Most chatbots wait for guests to ask a question. GuestButler proactively messages the guests on the right moments in their journey with relevant information. Never intrusive

Will it work for our type of accommodation?

Yes. GuestButler is used by hotels, holiday parks, campings, and boutique hotels. Anywhere guests ask questions before or during their stay.

 What about different languages?

GuestButler speaks your guest’s language automatically.