How VillaBeheer Netherlands uses technology to help guests faster and better

Managing holiday homes comes with many challenges. Guests expect quick and clear communication, while managers are overwhelmed daily with the same frequently asked questions.

What time can I check-in? 
Where can I pick up the key? 
Is there a charging station for my car?

The forecast for 2025

In 2025, the Dutch will continue to make vacation plans, despite high prices and unpredictable weather. Interest in the spring is growing, and more and more travelers are booking outside the high season. At the same time, the use of digital tools, such as AI, is increasing in the tourism sector. The trend of booking directly continues, with 73% of the Dutch reserving their domestic holiday directly at the relevant park.

Why GuestButler

GuestButler is your AI colleague via WhatsApp, specially developed for the recreation industry. Through smart automation, GuestButler helps holiday parks and campsites communicate more efficiently with their guests, without compromising personal contact. Frequently asked questions are answered 24/7, reservation details are seamlessly linked, and guests receive proactive updates and recommendations.

GuestButler provides you as a manager with an intuitive, clear dashboard to use AI without technical knowledge. For your guests, it is a personal tour guide in their pocket.

Villa Management Netherlands

VillaBeheer Netherlands is a leading manager of luxury holiday homes and recreational accommodations in the Netherlands. With a strong focus on service and efficiency, VillaBeheer helps owners optimize their returns and provides guests with a high-quality holiday experience.

To achieve further growth, VBH chose Bookzo as the reservation system and Guestbutler as the AI-driven assistant that automatically answers frequently asked questions via WhatsApp. Thanks to the seamless integration between Bookzo and GuestButler, reservation details are directly linked to communication with the guest.

Owner's experience

"GuestButler is a fantastic company to work with! Their innovative product adds tremendous value to our organization. The system is user-friendly, efficient, and helps us elevate our communication with guests to a higher level."

René Perenboom – Owner, Villa Management Netherlands